Keep IT Simple specializes in servicing and supporting Ear, Nose, and Throat Practices!
ENTs deal with many day-to day-headaches when it comes to technology. Some days are better than others when it comes to using technology in the practice for the ENT and their staff. ENTs need their practices to operate productively, efficiently, and streamlined while using the latest technology on the market without any and or very little technology interruptions.
The headaches can begin as soon as a patient calls to make a first-time appointment, or when the check-in computer is running slow or not working at all. The website could be inefficient for filling out a patient form and/or difficult to navigate altogether! The office line may be busy when a patient tries to call and make an appointment or ask questions. The patient may even sit on hold anxiously waiting for a long time to speak to a staff member only to get a busy signal or voicemail.
Once a patient enters the practice, other new challenges may arise for the ENT, their staff, and the patient. Problems can arise and range from the check-in and check-out experience for the patient and/or staff member operating the PC behind the counter. The ENT and their staff may have issues with the PC and/or tablet when interacting with the patient to type inpatient chart notes or information regarding the patient in the consult and/or exam rooms. Other issues may arise if the WiFi and/or internet is running slow or is down altogether in the practice. You need your practice operating at peak performance at all times!
Our team provides exceptional IT services and support to ENT practices that specialize in treating a wide range of head and neck conditions so that they can be more successful, productive, and efficient in running their ENT practices.
We work with a lot of ENTs like yourself. We understand the technology that you utilize for managing diseases of the sinuses, oral cavity, as well as structures of the neck and face. Our specialized approach and experience working with so many ENTs not only allows us to understand your IT needs, but custom tailor our IT work when it comes to working with the front desk, check-in, check-out, consult rooms, exam rooms, doctors private offices, and other areas of the practice. We work with the technology that integrates your practice management, EHR/EMR software; endoscope, ultraviolet, and surgical microscope equipment; patient education software, many other cutting-edge technologies, and service the IT needs for them.
No ENT practice is too big or too small! We work with many sized practices and many sized budgets and will work with you, too, to find the perfect fit for your technology needs while saving your ENT practice money. Our team works around the clock to ensure that information flows smoothly and securely within your network and have less IT issues.
Our ENT clients would agree that we have done an excellent job servicing and supporting them. We have excellent references and work very hard to make our customers and their staff happy.